Terms & Conditions
Many thanks for your purchase, My current term around time is 10-14 days …..if on the rare occasion your item is damaged or incorrect then please notify me within 24hrs of receiving (please note all items are despatched as tracked). I can be notified by the following email address firstname.lastname@example.org or by my website/Facebook page inbox.
If a refund is agreed then all items must be returned in their original packaging and condition within 5 working days to the return address on the back of the parcel. If the item is damaged during transit a replacement will be sent out once photographic confirmation has been received.
Under distance selling regulations..personalised/bespoke items cannot be refunded,returned or exchanged (unless damaged or they do not follow the discussed/agreed design)
I am not responsible for return postage so i highly recommend that you obtain proof of postage or recorded delivery for high value items
All orders will be sent to the paypal registered address,as per paypal policy. i cannot be held responsible if your address is incorrect
Once orders are placed they are non refundable
****PLEASE NOT I ONLY POST TO UK ADDRESS ****
***** PLEASE NOTE I'M WORKING ON A 14 DAY TURN AROUND*****